Delete your account

You can delete your Using English account at any time. There are two ways:

In the app (straight away)

1. Open Using English and sign in.
2. Go to the Profile tab.
3. Tap "Delete account".
4. Confirm by tapping "Delete".

By email (if you no longer have the app)

Write to info@usingenglish.app from the email address you signed up with, with "Delete my account" as the subject. If you write from another address, we will ask for the minimum needed to confirm the account is yours. We will delete it within 30 days at most and confirm when it is done.

What is deleted

• Your account: email, name, username and password.
• Your profile photo.
• All your progress: answers, scores, streak, mistakes and statistics.
• Your friends, requests and challenges, which also disappear for the other people.
• Your notification settings and your phone's notification token.

What is kept

• Apple, Google and RevenueCat keep purchase records for as long as the law requires. That record is linked to your store account, not to your Using English account.
• Error reports are deleted automatically within 90 days at most.
• The server's encrypted backups overwrite themselves within 30 days at most; until then they are not used for anything.
• If you have emailed us, we keep those emails for one year at most.